WEBSITE PRIVACY AND DATA PROTECTION POLICY

Hegoa Institute of Studies on Development and International Cooperation is an organization in which transparency of information is essential to establish a relationship of trust with the people involved in our project, as well as with our suppliers and clients. The protection of personal data of those who trust us is of vital importance, which is why, through this Privacy and Data Protection Policy, we aim to inform you of how we collect and process or use such data.

This privacy and data protection policy sets out the basis on which Hegoa Institute of Studies on Development and International Cooperation, with registered office at C/ Lehendakari Aguirre, 81, Zubiri Etxea, 48015, Bilbao (Bizkaia), processes the personal data that our users voluntarily provide through the website.

This Policy will always apply when data is provided to Hegoa Institute of Studies on Development and International Cooperation, which will be the data controller, through any of the contact or subscription forms where personal data is collected (name, email, etc.).

OUR COMMITMENTS

• To respect the privacy of our users and process their personal data only with their consent.
• To process only the personal data strictly necessary to provide the requested service, and to handle it securely and confidentially, taking the necessary measures to prevent unauthorized access and misuse.
• Not to use personal data for purposes for which consent has not been obtained.
• Not to disclose or share personal data with third parties.
• To retain personal data only for the time strictly necessary for the specific purpose for which it was provided.

WHAT PERSONAL DATA WE USE

Through our website we may collect personal data for different purposes:

• User requests for information

Depending on the purpose for which the data is provided, only the strictly necessary data will be requested.

It is important that users are aware of the data they provide and the purpose for which they do so, because by submitting it, they are agreeing to our collection, storage, and use of the data for the specified purpose. They may withdraw their consent at any time through the appropriate channels. The legal basis for processing is the user's consent.

DATA ACCURACY AND TRUTHFULNESS

By providing the requested data in the forms, the user is solely responsible for the truthfulness of the submitted information, guaranteeing and being accountable for the accuracy, validity, and authenticity of the personal data provided, and committing to keep it properly updated.

WHAT RIGHTS YOU HAVE REGARDING YOUR PERSONAL DATA

Once your personal data is provided, you have the right to:

• ask any questions and be informed about how your data is used, and to obtain ACCESS to it.
• have your data RECTIFIED or erased, or to request RESTRICTIONS on its processing.
• CANCELLATION of your data.
• OBJECT to the processing of your data.
• DATA PORTABILITY.

At any time, you may exercise these rights by submitting a written request along with proof of identity to Hegoa Institute of Studies on Development and International Cooperation, at C/ Lehendakari Aguirre, 81, Zubiri Etxea, 48015, Bilbao (Bizkaia), or by email: hegoa@ehu.eus.

Additionally, you may file a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if you believe that the processing of your personal data violates applicable legislation.

DATA SECURITY AND STORAGE

We will retain the data for the time strictly necessary to provide the requested service and for as long as the data subject does not request its deletion. We adopt appropriate technical and organizational measures against unauthorized or unlawful processing, and against accidental loss, destruction, or damage, doing everything possible to protect and keep the data secure.

WHAT PERSONAL DATA WE SHARE WITH THIRD PARTIES

No data disclosures are planned unless there is a legal obligation to do so. There are no planned international data transfers.